BOONE COUNTY

Citizens Energy issues boil-water advisory near 86th & Lafayette, affecting parts of Boone and Marion counties

Citizens Energy Group announced a precautionary boil-water advisory on Oct. 11 for customers near 86th Street and Lafayette Road and parts of Boone County and Zionsville after a northwest Indianapolis water-main break lowered pressure below 20 PSI. The utility told residents to boil water for three minutes before drinking or preparing food.

BUSINESSINDY BRIEFBy BusinessIndy Editorial StaffCommentsPublished October 11, 2026 at 7:48 PM EDT

AI-generated illustration of the topic: Citizens Energy issues boil-water advisory near 86th & Lafayette, affecting parts of Boone and Marion counties — AI illustration · Not a photograph of the reported event.

Citizens Energy Group announced the boil-water advisory the morning of 2026-10-11 for customers near 86th Street and Lafayette Road and some Boone County and Zionsville residents, including the Eagles Nest neighborhood. The utility said a water-main break in northwest Indianapolis dropped system pressure below 20 PSI and placed the advisory in effect for 72 hours or until lifted, according to reporting by Current Publishing.

Under the advisory, Citizens instructed residents to boil water for three minutes before using it for drinking, making ice, brushing teeth, washing dishes or preparing food; showering, cleaning and flushing toilets do not require boiled water. Citizens provided a contact line, 317-924-3311, and citizensenergygroup.com for updates and said service has been restored while repairs continue.

WHY IT MATTERS

A boil-water advisory tells households and businesses to treat tap water as unsuitable for drinking or food preparation unless it’s boiled first. Citizens Energy Group framed this advisory as precautionary after a water-main break lowered system pressure below the 20 PSI threshold the utility cited. Low pressure can allow entry of contaminants into distribution pipes, so utilities issue advisories to reduce any immediate risk while repairs and testing proceed.

For residents and local businesses that handle food or prepare beverages, the practical effect is simple and immediate: use boiled (for three minutes, per Citizens’ instructions) or bottled water for drinking, making ice, brushing teeth and cleaning dishes. Non-drinking uses such as showering, cleaning and toilet flushing were flagged as allowable without boiling in the advisory.

What to watch next: Citizens set the advisory for 72 hours from the Oct. 11 announcement or until it is lifted; the utility’s follow-up notices should state when required water-quality testing is complete and the advisory is rescinded. Customers can call 317-924-3311 or check citizensenergygroup.com for official updates; this summary is based on the utility’s Oct. 11 announcement reported by Current Publishing.

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Current Publishing: Parts of Boone, Marion counties under boil water advisory ↗

Primary reporting or source material published October 11, 2026 at 7:41 PM EDT. Prepared with AI assistance from the linked research; material claims remain attributed in the article.

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